Registered Charity No. 1166585
"A voice for families of children and young people with special educational needs and/or disabilities"  

Please see pdf for the new SEND Guide for Parent Carers. This is a  quick and easy guide for parent carers of children with special educational needs and/or disabilities (SEND).

This guide has been put together with parent carers - Reading Families Forum - in partnership with other services, to help families access information on local SEND services for children, young people with additional needs.


Useful links

Local contact details
National contact details
Benefits Information
Carers Allowance

0845 608 4321

Disability Living Allowance

08457 123456


0845 456 4566

Stepping Forward - A local charity offering support and advice including benefits advice for all ages and disabilities. They can also help people apply for specialist equipment.



Elevate - Providing support and careers advice for young people.

07929 178133
Download Contact information pdf
Download Services information pdf

Information Advice and Support Service (IASS) - This is a confidential service which aims to promote partnership between parents of children with special educational needs and those who provide services that can support them.
0118 937 3421

IPSEA – (Independent Parental Special Educational Advice)

0800 0184016

Reading Borough Council - General Enquiries including parental hotline
0118 937 2265

SOS!SEN – The Independent Helpline for Special Educational Needs - We offer a free, friendly, independent and confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs (SEN).

020 8538 3731

Government Information
Brighter Futures for Children - Brighter Futures for Children (BFfC) is a not-for-profit-company established to deliver children's services in the Reading Borough area, up to age 18 and to age 25 with SEND, giving the best possible opportunity for the children of Reading. (RBC is for adult social care and BFfC for social care up to 18 and SEND)

Reading Borough Council

0118 937 3737

Portal to all government services

Information Providers

ABLEize - The Berkshire section of ABLEize providing an ever growing list of disability and special needs groups, clubs and support services.


TuVida (formerly known as Carers Hub) - provides timely, personalised information and support via the Reading & West Berkshire Carers Hub to make caring for a loved one easier.

0118 324 7333

Contact - the charity for families with disabled children. We support families with the best possible guidance and information. We bring families together to support each other. And we help families to campaign, volunteer and fundraise to improve life for themselves and others.

0808 808 3555

CYPIT - Children and Young People’s Integrated Therapies are a team of occupational therapists, physiotherapists, speech and language therapists and dietitians. We support childrenand young people from birth up to age 19 acrossBerkshire, their families and schools to developchildren to their full potential and improve theirlife chances.

0844 406 0979
Download pdf of leaflet

Family Information Service/SEND Local Offer - A free Information service for families who have a child or young person with a Learning Difficulty/Disability living in Reading. The service is individually tailored, providing information, advice and guidance.
0118 937 3777 (option 2)

KIDS - SEND Mediation and DR Provider for Reading - Provides an independent SEND mediation service to help resolve disagreements for Reading.

03330 062 83
Download pdf of leaflet

Me2 Club - Me2 Club is a Wokingham and Reading charity that enables children and young people with additional needs and disabilities to attend mainstream activity clubs, by providing the support of a trained volunteer.

0118 969 6369

Parenting Special Children - Supports parents in Berkshire who have children and young people with special needs from the point of diagnosis.


Safeguarding Adults Board - The Board covers the Local Authority areas of Reading, West Berkshire and Wokingham.

Safeguarding means looking out for and trying to protect others in our community who are vulnerable, or may be at risk of harm. If you think that someone is at risk, you need to raise an alarm. Everyone can make a difference.

For further information

Sibs is the only UK charity representing the needs of siblings of disabled people. Siblings have a lifelong need for information, they often experience social and emotional isolation, and have to cope with difficult situations.

01535 645453

For brothers and sistersof disabled children and adults.
Information for children and young people who have a brother or sister who is disabled, has special educational needs or a serious long-term condition.

Download pdf of leaflet

National Rail Enquiries

Reading Buses Customer Services Team
0118 959 4000
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Local and National Disability Contacts


Autism Berkshire - Supports those with autism, autism-related problems, Aspergers Syndrome and challenging behaviour.

0118 959 4594

The National Autistic Society (NAS) - NAS are the leading UK charity for people with autism (including Asperger syndrome) and their families.

0808 800 4104

Cerebra is a unique charity set up to help improve the lives of children with brain related conditions through research, education and directly supporting the children and their carers.

01267 244 200

Newlife is the UK's largest charity funder of children's specialist disability equipment. We also run the UK's only national emergency equipment service, for terminally ill children.

0800 902 0095

Royal Berkshire Hospital

0118 322 5111

Together for Short Lives
Together for Short Lives is the only charity working across the UK representing all children with life-limiting or life-threatening conditions and their families as well as the organisations and people that support them. We want to help ensure that all of these children and their families get the best possible care and support whenever and wherever they need it.

LawWorks is the operating name of the Solicitors Pro Bono Group.

0808 8088 100
Download pdf of leaflet

Hearing and Sight

Berkshire Vision

0118 987 2803

British Deaf Association - The BDA is the largest Deaf organisation in the UK that is run by Deaf people. We represent the Sign Language community, which is united by shared experiences, history and, most importantly, by British Sign Language (BSL).

0207 405 0090

Guide Dogs UK - Provide mobility and freedom to blind and partially sighted people.

Reading Deaf Centre

0118 959 4969

RNIB - Supporting blind and partially sighted people.

Sense - Is a national charity that supports and campaigns for children and adults who are deafblind.

0300 3309256

Learning Difficulties

Dingleys Promise - Dingley’s mission is to deliver life changing support to under 5’s with additional needs & disabilities and their families, by providing specialist learning through play; family support & training, and; advice to mainstream settings.

0794 0259 355

National Mencap - Is the leading voice of learning disability. Everything they do is about valuing and supporting people with a learning disability, and their families and carers.

0808 808 1111

Reading Mencap - Provides information, support & services from diagnosis and throughout life for families of children and adults with learning difficulties and disabilities.

0118 966 2518

Physical Disabilities

Muscular Dystrophy campaign - Focuses on Muscular Dystrophy and all allied disorders.

0800 652 6352

Scope - Works with disabled people, of all ages, and their families, across England and Wales. They offer practical, everyday support and deliver campaigns that can change lives.

0808 800 3333

Support for Black and Minority Ethnic Families

Alafia - Offers support, advice and information to carers of minority ethnic children and young adults with learning and physical disabilities, sensory needs and chronic illnesses (0-25).

0118 951 0279

INSAAN - Offers free support and advice and information to all individuals with disability, as well as parents, carers, teachers and healthcare professionals.

07414 162 631

Include Me TOO (IM2) - is a United Kingdom based charity supporting disabled children, young people and their families from diverse range of backgrounds, participation, equality, inclusion, rights and aspirations nationally and internationally.

01902 399 888

Did you find what you were looking for?
If you require any information that is not listed, please email us using the membership page.

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